Customer Support Channels
A 1–hour Response Guarantee
Our customer assistance staff is educated to instantly take care of all of our cloud website hosting plans customers’ requests and help inquiries. Via our ticketing system, it is also possible to send your inquiry and a support crew member will, no doubt return to you within maximum an hour. Realistically, practice proves that the usual reaction time is 20 min.
A Top–quality Support Service
You can easlily contact us 24x7x365 with any query you could have connected to TopHost’s offerings. We’ve specialists working continuously to give solutions at any time when needed. You’re able to use the ticketing system or post an e–mail anytime, or you can grab the phone or make use of the live chat through business hours.
An Intuitive Help Section
We have integrated a detailed knowledge base into the Control Panel to help you get valuable step by step recommendations any time. Each area of the Control Panel possesses its own contextual help area showcasing a selection of how–to articles. We have also organized video lessons to ensure that you get a far better idea of just how to complete any presented process.