Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center built into our Hosting Control Panel offers a selection of help articles and regularly asked questions. Aimed toward resolving any common issue that you might possibly come across, they are contributed by our support team of accomplished technicians.

  • Top quality support service
  • Tutorial Videos

  • For users who want to discover how to deal with a typically experienced issue by watching a training video, we have added a selection of video tutorials to our Hosting Control Panel. All the how–to videos are brief and easy to follow. They offer you visual presentations of various website management techniques.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • We back up our semi–dedicated servers with a 24/7 technical support service and a 1–hour response guarantee. Our professional tech support engineers will be online for you 7 days a week to answer your enquiries and to settle any problem that you might encounter. Simply open a client support ticket from the Help section and we’ll reply without any delay whatsoever.