Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Response Guarantee

  • Each ticket you submit to the customer help and support staff will be handled in less than one hour. The standard questions are going to be responded to immediately. Nonetheless, if the support question you have posted calls for the assistance of a qualified administrator, we will address the ticket to him and will notify you about the delay.

  • Top quality support service
  • Professional Tech Help Service

  • We will be on–line for you day and night to give you information and client support and also to help you with any issue that you may have whilst dealing with your virtual server. We are able to aid you with all pre–configured apps, like your Operating System, server admin panel (based on the VPS type) and the Hosting Control Panel produced solely by our company.

  • Intuitive help center
  • An Educational Help Zone

  • Each part of the Hosting Control Panel that is available free–of–charge with your VPS gives an included article base. You will see a number of in–depth how–to tutorials and a collection of step–by–step video lessons that present all the standard web site management responsibilities. You can view them by clicking on the Help or Video buttons in the top right corner of each Control Panel section.