Q: What does the website migration service involve? Will my site be secure?
A: The website migration service available at TopHost is absolutely free of charge and consists of transferring all your files, databases and emails from your present hosting provider to your new hosting account with us. We’ll also update all the settings needed for your websites to be fully functional on our cutting–edge cloud hosting platform.Our technicians are fully capable of transferring any type of website. With years of work experience behind their backs, they are experts in the inner workings of our web hosting platform, our Control Panel as well as all other famous Control Panels. For them, transferring a custom web app with multiple custom libraries is as elementary as moving a plain WordPress–based weblog.
Q: Just how long will it take for my site to be transferred to your platform?
A: There are many factors to consider – the overall amount of web files, the size of the database, the complexity of the website itself and the current workload of our website migration professionals, etc. Even so, we do our very best to accomplish all web site migrations in a 48–hour time frame. Smaller sites are migrated faster – typically within 24 hours.
Q: My privacy is essential for me. What details do you require?
A: Yeah. We will need to have the name of the website that you’d like us to move. We will also require a way to log into your present hosting account so that we can get the content associated with your website.
Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my web site?
A: Your site will work just like it did before with your former hosting provider. When we are done with the transfer, your web site will be configured to work on our hosting platform and we’ll ask you to preview it. If it is functioning properly, all you will have to do is modify the name server records corresponding to your domain. Your web site will be transferred to us without any downtime whatsoever.
Q: Will my present hosting provider need to provide any info/help?
A: While we transfer your web content, your web hosting provider will not be aware of the migration at all. We will not contact them in any way.
Q: Does it make any difference what platform my current provider is using?
A: We support all Linux–based hosting platforms. In essence, if we can access your Control Panel, we will be able to transfer your website.The only platforms that we do not support are closed–source site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.